Due to the increase in Coronavirus cases in the UK we are now taking additional measures to ensure the safety of patients and staff.
For this reason we are asking patients to only attend the surgery if absolutely necessary.
Due to increased infection control we will not be using the Touch Screens for patients to self check-in, please report to reception.
Prescriptions will now be sent electronically to a nominated Pharmacy (please make sure that you have given the surgery your preferred chemist details)
The receptionists will now be asking a series of questions when you call or attend the surgery. Please be aware this is to safeguard you, other patients and staff.
The Bluebell Medical Practice would like to thank all our patients for their co-operation.
CORONAVIRUS UPDATE -16.3.20
Important information about the coronavirus (COVID-19)
The NHS across Teesside will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
• a high temperature or
• a new continuous cough
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay At Home advice can be found here
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here
The Practice has taken part in the LGBT + training and we are now a LGBT+ Champion Practice. The Practice has inclusive policies for patients, staff, visitors and contractors.
Bluebell Medical Centre was inspected by the Care Quality Commision (CQC) in September and has been rated Good in all areas, our work with the Patient Reference Group was highlighted as an area of outstanding practice. To view the Full Report please click the following link CQC Inspection Report
Annual Report 2019
This is now available for you to read in the survey section of the website or click link below.
Monitoring will now take place in the surgery. Your usual blood test will be replaced by a simple finger prick test which will enable you to check your warfarin dose before leaving your appt. Further details available from reception.
SMS Text Reminders and annual invites
To register for this service please telephone or call into the surgery, once we have your consent and up to date telephone number, we will forward all future invites via SMS text message. You will also receive a reminder text prior to your appt.
STAR Scheme - Extending GP opening hours for patients
New scheme means patients can now see or speak to a local GP urgently on weekdays (6.30 pm to 9.30 pm) weekends and Bank Holidays (8 am to 8 pm) See our Latest Newsletter or follow the link below to find out more.